Reusable Gel Ice Pack Wrap for Neck & Shoulder – Hot and Cold Therapy

Question 1: How do I prepare the wrap for its first use since it arrives dry?
Answer 1: To activate the wrap, simply soak it in water for approximately 3 minutes. The self-absorbing polymer resin will take in the water to reach its full weight, at which point it is ready to be used for either hot or cold therapy.

Question 2: Can this wrap be used for both heat and cold therapy, and how long does it take to get ready?
Answer 2: Yes, it is designed for dual use. For heat therapy, microwave the wrap for 3 minutes. For cold therapy, place it in the freezer; it reaches a slush-like state in just 1 hour and freezes completely within 2 to 4 hours.

Question 3: Is the wrap flexible enough to fit comfortably around my neck and shoulders?
Answer 3: Yes, the wrap features a segmented grid design that allows it to be folded and bound flexibly. This ensures it conforms easily to the shape of your neck, shoulders, and other joints for effective, targeted relief.