Skip to content

Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy below for details on how your order will be processed and delivered.


Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information once available.

Please note: During high-volume periods, processing times may be slightly extended.


Shipping Times

We currently ship to Canada and select international destinations.

Estimated delivery times:

  • Canada: 5–15 business days

  • United States: 5–15 business days

  • International: 5–15 business days

Shipping times are estimates and may vary due to customs, carrier delays, or external factors beyond our control.


Shipping Costs

We offer free shipping on all our products.


Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–72 hours for tracking updates to appear after shipment.


Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes, which are determined by your local customs authority.

These charges are the responsibility of the customer and are not included in the product or shipping price.


Incorrect or Incomplete Address

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Orders marked as delivered but not received due to address errors

If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.


Lost or Delayed Orders

If your order has not arrived within the estimated delivery time:

  • Please wait 3 additional business days

  • Then contact us at daylightbusinessonly@gmail.com with your order number

We will work with the carrier to resolve the issue as quickly as possible.


Contact Us

If you have any questions about shipping, please contact us at:
📧 daylightbusinessonly@gmail.com